Pipplet for Customer service

Assess the Actual Foreign Language Skills of Your Staff and Candidates

Are you an HR manager in charge of customer service teams? Pipplet allows you to test the level of your candidates and teams in 40 languages (for chat, e-mail, or phone communications).

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They put their trust in Pipplet’s tests

TRUSTED BY HR TEAMS FOR CUSTOMER SERVICE

Identify the best talent in your industry

Test their language abilities
Assess their communication skills
Verify their match with your industry requirements

Pipplet’s pre-employment tests for customer service (CS / CX)

Oral and Written Skills Test

For customer service agents using a variety of methods of communication, oral and written.

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● Skills assessed: listening & reading, speaking & writing





● Format: open-ended questions
● Topics: CS/CX-based situations
● Duration: 30 minutes
● Results within 24 hours
● Available in 40 languages
● For native and non-native speakers

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Written Communication Test

For customer service agents using primarily instant messaging or email

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● Skills assessed: written communication (chat, email)

● Insights into CS and CX-oriented soft skills (positive attitude, language register, clarity…)

● Format: open-ended questions 
● Topics: CS/CX-based situations
● Duration: 30 minutes 
● Results within 24 hours
● Available in 40 languages
● For native and non-native speakers

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40 languages in one tool

Our language tests for customer service roles will allow you to equip your teams with qualified multilingual customer service agents.

Assess your candidates in Spanish, Arabic, Russian, English, Japanese, and more.

Assess language skills using real-life scenarios

Be certain your future customer service representatives can respond clearly, effectively, and politely to your clients' concerns by phone, chat, or email.

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A 30-minute test, no appointment needed

Testing languages shouldn't slow down your recruitment process - let us help you recruit quickly! Once you register your candidates in a few clicks, they can take their test anytime, anywhere - no need to program a slot.

Customer story

Find out how Shopify use Pipplet

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Témoignages

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Try Pipplet Today!

Recruit based on facts—not impressions

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