[e-book] smart hiring 2023

51 Best Practices to Help You Save Time and Hire the Best Talent

WEBHELP

Outsourcing / offshoring

Cécile MENANT

Talent Recruiter

#30 Negotiate contractual terms early on in the process

Issues

Many contract negotiations were either inconclusive or tootime-consuming at the end of the recruitment process, resulting in aloss of overall efficiency.

Actions taken

Webhelp has therefore chosen to discuss the generalterms of the contract (salary, vacations, benefits, etc.) right in the veryfirst telephone interview. This allows us to get to know the candidatebetter and evaluate how he/she is positioned, adapt the recruitmentprocess if needed, and avoid interviewing candidates whoseexpectations are not in line with what the company can actually offer.

Confirmed results

This practice increased the rate of successfulcandidates (i.e., converted to hiring) and, ultimately, saved time in therecruitment process.

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