[e-book] smart hiring 2023

51 Best Practices to Help You Save Time and Hire the Best Talent

Get the best of 2023 from your smart hiring E-Book
Get the best of 2023 from your smart hiring E-Book

UNDISCLOSED COMPANY

Internet / e-commerce

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Senior Recruiter & Team Lead

Talent Acquisition Manager

#15 For multilingual positions, assess language skills before any interview

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Issues

When specific language skills are required for a position (inthis case, customer service), it is sometimes discovered too late thatthe candidate does not have the required level. This is unfortunate, asrecruiters could have saved time by identifying this gap much earlierin the process.

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Actions taken

That's why this e-commerce giant has chosen toassess communication skills before any interview. The recruiter sendsall relevant applicants an invitation to take a Pipplet test in therequired language to assess their reading, listening, writing andspeaking skills. The 30-minute test is taken online, and the resultappears within 24 hours in their ATS Greenhouse.

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Confirmed results

By focusing on candidates who already have therequired language skills, recruiters have saved considerable time andreduced the risk of unnecessary interviews. For some roles, a more indepth assessment is conducted to gain insight into strengths andweaknesses and to develop a training plan.

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