Are you an HR manager at an airline? Assess the language skills of candidates and employees working in this multilingual environment as ground crew or air crew.
Nowadays, communication is key in the airline industry. Customers want to feel like they are being listened to and that their needs are being met. This is where speaking foreign languages comes in handy.
When airline recruiters are looking for new candidates, they should definitely keep an eye out for those who can speak more than one language. Being able to communicate with customers in their native language will make them feel more comfortable and appreciated, which will in turn lead to them having a better experience overall.
In addition, speaking foreign languages can also be a major asset when it comes to communicating with other members of the airline staff. In a fast-paced and ever-changing environment like an airport, being able to communicate effectively with everyone is crucial.
So if you're an airline recruiter, don't forget to consider candidates who can speak foreign languages when making your next hire. They just might be the key to providing your customers with the best possible experience.