Are you an HR manager in charge of customer service teams? Pipplet allows you to test the level of your candidates and teams in over 40 languages (for chat, e-mail, or phone communications).
Pre-screening test to identify candidates who can work in English. Powered by AI. Instant results.
● Skills assessed: oral and written skills
● Open-ended questions
● CS/CX-situations based
● Available in English only
● Test duration: 30 minutes
● AI-powered, instant result
● Evaluation: “Work-ready”, “Not-work-ready” tag
Assessment for customer service agents using primarily instant messaging or email.
● Skills assessed: written communication (chat, email)
● Insights into CS and CX-oriented soft skills (positive attitude, language register, clarity…)
● Open-ended questions
● CS/CX-situations based
● Available in over 40 languages
● Test duration: 30 minutes
● Human-powered, result in 24 hours
● Evaluation: CEFR score
For customer service agents using a variety of methods of communication, oral and written.
● Skills assessed: listening & reading, speaking & writing
● Open-ended questions
● CS/CX-situations based
● Available in over 40 languages
● Test duration: 30 minutes
● Human-powered, result in 24 hours
● Evaluation: CEFR score
“Pipplet is efficient and simple to use, the results are reliable, and our candidates found the solution enjoyable and innovative. Furthermore, its integration with SmartRecruiters enables us to plan tests in one click!”
“Pipplet has enabled us to ensure the selection of candidates fluent in both oral and written languages in record time, and skills assessments in professional situations are very accurate and fast.”
“It has helped us in hiring new employees for roles in languages we would in no way be able to test on our own. It has been especially helpful to us as we scale up our hiring needs! Excited to see how it advances!”
