[e-book] smart hiring 2023

51 Best Practices to Help You Save Time and Hire the Best Talent

WEBHELP

Outsourcing / offshoring

Cécile MENANT

Talent Recruiter

#47 Share feedback with the candidate after each interview

Issues

Webhelp wanted to solve several problems identified duringthe recruitment process: candidate withdrawal, lack ofcommunication, lack of preparation of candidates, etc.

Actions taken

After each interview, the candidate is systematicallyinvited to debrief with a human resources manager.

Confirmed results

Thanks to this feedback system, Webhelp obtainsregular feedback on the practices of its recruiters and on thecompany's perception during the recruitment process. This feedback,which informs the company about the candidates' experience, has ledto an improvement in the quality of the candidate experience and inthe quality of those which are finally retained.

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