[e-book] smart hiring 2023

51 Best Practices to Help You Save Time and Hire the Best Talent

EY PARTHENON

Accounting

Nicolas PETIT Talent Attraction & Acquisition

Leader for Strategy & Transactions

#49 Guide candidates through the interview process via a chatbot

Issues

Having noticed that during the recruitment process,candidates are often confused by questions of secondary importance(such as types of supporting documents to be provided, the locations,dates, and times of interviews, how business cases work). EYParthenon wanted to help them find their way around.

Actions taken

EY Parthenon created a chatbot allowing candidatesto ask all their questions and to be redirected to the appropriatepages according to their questions.

Confirmed results

Thanks to this chatbot, candidates arrive atinterviews better prepared and better informed, which allowsrecruiters and HR departments to spend less time on often redundantquestions.

THIS IS AN EXCERPT FROM OUR EBOOK “SMART HIRING 2023”

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